Return and refund policy
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@fadvault.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least five (5) days from the receipt of your item to process your return . We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.
Testimonials
See how people from all over the world have improved their lives by availing our services

1
It's a heart of creativity
We are always committed to providing our products to our customers in various designs in a very creative manner. Since the materials used in our products are of very high quality, we have managed to provide you with the latest trends of very high quality.
2
Pricing
Our prices are competitive and fair. There are no surprise bills. Any unexpected or additional expenses must be pre-approved by you. That’s how we would like to be treated, and that is how our clients are treated
3
Our Customers Are Happy
Nothing gives us greater pride than seeing our customers delighted with products that we sold.
4
Simple secure checkout
Our fully featured store has the simplest checkout process around with many payment options (Credit Cards, Debit Cards, Bank Deposit & PayPal). Just add to your cart and order. Simple as that. Our service is fast, secure, and most orders ship FREE the same day from one of our AU-based stocking warehouses.